FAQ

Of course, you can come by any time during our business hours, just give us a call ahead of time to ensure one of staff members is available to take you on a tour of our facility.

Our hours are Monday - Friday 8 a.m.-6 p.m., Saturday 9 a.m.-2 p.m., and Sunday our front desk is closed. Monday - Friday we like to have all pets in by 4:30 p.m., Saturdays by 12:30 p.m. Monday-Friday check-out time is 3 p.m., any pick-ups after 3 p.m. will have a late check-out fee added.

All prices depend on size of pet and accommodations you will want to board in. Please click on the pricing link in the main menu for more details. We do a deposit down for holiday boarding of 25% of the boarding bill.

Our entire kennel staff is trained in giving medication; fluids, pills, liquids. Please be sure to write down all pets’ medications and exact directions on how to be given. We do charge a daily $5 medication fee that covers all medications on each individual day of boarding.

It is normal for pets to not eat on the first day or two when they board. We keep an eye on them and keep you updated. If they have not eaten by the evening of the second day we give you a call and we try different things be it; different wet foods or different treats, depending on your pet’s diet. We will get your pet to eat, so there is nothing to worry about.

We do our best to keep your pet on their normal feeding schedule. We do breakfast, lunch, and dinner. Some clients will pack meals individually in bags or small containers.

We are well equipped with all those items, but you're more than welcome to bring in whatever you'd like. Clients will sometimes bring a shirt or sweater that they have slept in for a couple of nights before dropping them off. We do recommend you bring your own food, as this will make the stay better and will not upset your pet's tummy. We also recommend writing your name on carrier, bowls, and toys.

You are more than welcome to come by and bring your little one to come see the place when you do. If you like to do a “test run” for a night we have no issues either. We do not need to have a temperament test since we are kennel based we can do that on our own.

To board with us we ask for; Dogs: Rabies, Bordetella, DHLPP. Cats: FVRCP and Rabies . All vaccines must be up to date when they stay with us.